Getting Started

The Medical Supply Corp. (MSC) ordering web site is for established MSC customers.  To get a web site user name and password, contact the MSC customer service department at 248-547-8100.  For information on becoming a MSC customer, you can also contact the customer service department at the above number.

Once you have your user name and password, you can place orders on the web site.  Click on the My Account link on the right side of the navigation bar on the top of the screen.  Log in with your user name and password.  If you successfully log in, your office billing name and address will be displayed on the screen.

Now you are ready to create your order.  Click on the Go Shopping link on the left side of the Web Store navigation bar.  Or click on the Recent Purchases link to select items you have previously purchased.

If you have previously created a MSC Quik Cart, you will get a message asking if you want to start your order by including the items and quantities you placed in the Quik Cart.  You can find information on the MSC Quik Cart facility below.

Now the main item search screen is displayed.  You have four ways to narrow down the number of items displayed – MSC stocks over 5,000 items.  You can make selections using any combination of the four options.

• Display only myMSC items.  Checking this box will display only items that you have purchased in the past year or items that your salesman has added to a special ‘want’ list for you.  Unchecking the box will display all MSC items.


• Keyword.  Typing anything in this text box will display any items with that phrase in either the item number or description.  So for example, typing BULB will display all items with BULB anyplace in the description.  Typing 4644 will find all items with that as part of their item number.


• Vendor.  This drop down box lets you select all items MSC stocks from a particular manufacturer.  MSC stocks products from more than 200 manufacturers.


• Item Type.  This is a double drop down box.  Selecting a major product category on the left side (for example: Cardiology Products or Gloves) will open up a drop down list on the right side with subcategories related to that selected major product category.

To add an item to your cart, click in the text box adjacent to the ‘Add to Cart’ button on the right side of the correct row. Enter the order quantity and then click the ‘Add to Cart’ button or just press the ‘ENTER’ key. The item you have chosen and the order quantity will be displayed. If you have purchased the item in the past year, recent purchases (up to five) will be displayed.

The ‘Add to my shopping cart’ checkbox is checked by default, so if the correct item and quantity are displayed, you can click the ‘Continue’ button to add the item to your cart.

If you do not want to add the item to your shopping cart, uncheck the ‘Add to my shopping cart’ checkbox and then click the ‘Continue’ button.

Above the ‘Add to my shopping cart’ checkbox is a checkbox labeled ‘Add item to Your MSC Quik Cart for future shopping’, which is unchecked by default. For information about the MSC Quik Cart, see the section below.

At any point during the order process, you can click on the ‘View/Edit Cart’ link in the center of the Web Store navigation bar near the top of the page. Clicking on the link will display your order and let you change any quantities. To delete an item from the cart, just change its quantity to 0.

You can also add items to your shopping cart by clicking on the ‘Recent Purchases’ link in the center of the Web Store navigation bar near the top of the page. This will display all items you have purchased in the last year, sorted by item description. You can add multiple items to your shopping cart by entering order quantities before you click on the ‘Add to Cart’ at either the top or bottom of the item list.

You can set up your own personalized MSC Quik Cart with those items you regularly order, i.e. a standing order. Every time you log in to the MSC web site to begin an order, you are given the option to start your order with the items that you have saved in your MSC Quik Cart (if you have created one, that is). If you choose to begin with your MSC Quik Cart, those items are displayed and you have the ability to edit any quantities in the cart.

To add an item to your MSC Quik Cart, select the item and enter an order quantity. Above the ‘Add to my shopping cart’ checkbox is a checkbox labeled ‘Add item to Your MSC Quik Cart for future shopping’, which is unchecked by default. Click that checkbox to add the item to your MSC Quik Cart. To permanently delete an item from your MSC Quik Cart, select the item as above. There will now be a checkbox labeled 'Delete from your MSC Quik Cart'.

When you have completed your order, click on the ‘Check Out’ near the right edge of the Web Store navigation bar. This will display your order and allow you to edit any quantities on the order. (You can view or edit your order at any time by clicking on the ‘View/Edit Cart’ link in the middle of the Web Store navigation bar.)

If your order is not correct, you can click on the ‘Go Shopping’ or ‘View/Edit Cart’ links to add or change any order lines. You can click on the ‘Empty Cart’ or ‘Log Out’ links to cancel your order.

If your order is correct, click the ‘Continue Checkout’ button at the bottom of the page. Your account ship to locations will be displayed on the screen. Click the radio button for the appropriate address. Then press the ‘Continue’ button at either the top or bottom of the ship to list.

On the next screen, enter any purchase order number and special comments for your order. Enter an email address to send a confirmation copy of your order. Then click the ‘Submit Order’ button at the bottom of the form. Your web order has been submitted. Up until you click the ‘Submit Order’ button, your order can be canceled at any time by clicking the ‘Empty Cart’ or ‘Log Out’ links on the Web Store navigation bar.

MSC processes most orders on the business day they are received.

If you have any questions or want to set up a web account, call our Customer Service Department at 248-547-8100.